Returns

We hope you like our candle guy scented candles. If for any reason you are not satisfied, you have the option to return the product within 30 days of receipt for a full refund or exchange. The condition for a successful return and refund or exchange is that the candle is unused.

Custom made scented candles are generally excluded from return and exchange.

This is how the return works

Please pack your goods in the original packaging if possible and enclose information so that we can assign your return. Take the package to a shipping company of your choice and send the package at your own expense to the following address:

lumient
candle guy | returns
9600 Owensmouth Ave
Chatsworth, CA 91311

As soon as we have received and checked your return, we will immediately refund the amount according to the payment method you used for the order.

If you have any questions, please do not hesitate to contact us at se*****@ca********.com!